Call: 0203 900 0310
Call: 0203 900 0310
These are the terms and conditions user of the site and Holidopia is obliged to agree on. You should go through these terms and conditions before using the Holidopia website. To know about these things before making any booking with us is important. This document will help us bonded in a good and friendly collaboration in any future dealings.
In case you disagree with our terms and conditions, You may stop and opt for other companies offering better opportunities. If you have further concerns and want to clear yourself regarding the conditions we offer, you may get us on the given telephone number or at info@holidopia.co.uk
Subjects
Agreement & Contract:
A – By Booking’ we mean the demand for services and facilities we provide to our customers which we place on our website. Orders and Payments will be received by Holidopia and if the full payment received by us against the packages, you will get a verification email, and that email will include every information about our settled agreement. The email might be from any of our agents or under the name of Holidopia.
B – Whatever is showcased and offered on the website means that it is available. Holidopia offers a lot of things, it really depends whether you are asking to book a flight or a whole package including the hotels’ reservations, traveling facilities there, guides, etc.
C – We, Holidopia are working as a middleman in terms of the services available under different names. If you consider the product on our website which actually belongs to the other party has nothing to do with our deal, we are just mediating you to the other service providers like airlines, Hotels, other traveling service providers, etc. We act as a third party. Agreements with the other service providers will belong to you and that party, Holidopia don’t take any extra burden of responsibility.
We, at Holidopia stress on the importance of insured trips. Who knows if the situation comes, when neither Holidopia nor the other travel contractor will take responsibility.
Travel Suppliers:
With the traveler Dealers, we are the third party. Our collaborators, for example, Hotels, car suppliers, airlines and other service providers will be termed as “Traveler Suppliers”.
In any case, you are directly agreed with them on their terms and Holidopia has to do nothing with that. You will keep complete contact with all the assurances of the product’s validity etc yourself to avoid the bad circumstances.
We declare that Holidopia is not holding any responsibility for the products provided by the travel suppliers. For any assurance, guarantee, or any complaint regarding the products by the traveler suppliers, they are responsible and you should direct to them.
Travel Supplier Conditions
The following relates to all products or amenities booked via our Site:
The Travel Contractor’s terms and conditions (including airlines’ terms and conditions of carriage) will apply in addition to those set out here. The Travel Supplier’s terms and conditions may include supplies relating to payment processes, evasion, accountability, terminations, variations of bookings and repayments (if available) and any other limitations. as a consequence, as you move through the Site you will see contacts to terms applying to specific Travel Dealer products (you are directed to read those terms carefully) – but, please refer to your specific Travel Supplier for full particulars as to the appropriate terms and conditions.
You are accountable for fulfilling any airline or other Travel Supplier circumstances in relation to check-in times, reconfirmation of flights, or other substances. Flights Booking Terms & Conditions In particular, please note that in relation to air prices there are extra terms specific to that fare. For example, ‘economy restricted’ tickets are generally not- changeable and non-refundable.
Flights Booking Terms & Conditions:
Use edct to set out for your journey. If you are traveling internationally, you need to get to the airport at least before 120 minutes and 90 minutes for domestic flights. Remember to reconfirm your return flight booking before 72 hours of traveling.
Remember, if you don’t reconfirm your flight, you may miss your flight because it will be terminated by the time. It is common with the popular airlines that they mostly get the right of canceling the whole bookings. Again, Holidopia, as a third party is not responsible for any flight schedule changes or cancellation of your bookings. We deal with our customers with all the rational assistance they require via our customer service center. Our recommendation for our customers is to please recheck and reconfirm for your reserved seats before flying.
We, Holidopia has nothing to do with the distribution of the seats, and can’t assure you that you will get the exact seats you booked for, it is a matter between you and the airline you booked your seats with. We are not responsible for any cost of any transmissions between airports and stations. It is for your information that the flights you booked at good fares may not be direct flights, so don’t worry it happens. Sometimes It is technically important to enroute or changes the plane.
Direct Flights & Non-direct Flights:
Direct flights don’t have stops in a way to the destination, only if the refueling is needed. You will be given a schedule based on the 24-hour round the clock scheme. But there is a difference between direct and nonstop flights too.
Non-stop flights fly from the place and land on the destination without any stop, not even for refueling, layovers.
FINANCIAL PROTECTION
Most of your payments are protected under the Civil Aviation Authority scheme known as ATOL (Air Travellers Organiser’s License). Our ATOL number is 74904. ATOL protection extends primarily to customers who book and pay in the United Kingdom. For more information about financial protection and the ATOL Certificate, go to atol.org.uk/ATOLCertificate.
When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.
We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).”
“If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.
General:
Taxes are the compulsory part of the reservation process. If you are reserving the airline or hotel rooms, taxes are there you should know about in advance. There are the opportunities of the coupon, voucher or any faithfulness program. If the airline or hotel is providing an opportunity, your dealing is direct to them.
Dealers of Holidopia have their own document to follow. They have their own guidelines and principles to facilitate you. If you have any queries, you should contact them directly. You will be informed about every special deal, or offer thru them.
Delivery of Your Booking & E-tickets:
Remember that the airline you book your trip with might has different terms and conditions on e-ticketing. The service providers mentioned on our website will provide you any disposition or daily ticket but to follow their own rules and regulations. Holidopia don’t associate itself with any of your deals with the service providers in e-ticketing. We recommend you to look over the details yourself and then take any step.
Ticket Delivery:
We depend on the information you provide us and authenticate, reconfirmed before submitting to us. If everything is perfect and accurate, your paper tickets will never miss and reach you on time. Holidopia will not take any responsibility if you provided us the incorrect information. We can cooperate with you with your important document but some responsibility is on your end too, please fill the correct form and enjoy the services on time.
Keep in mind, if you change your telephone number or email address in that period, you should contact us to update the information.
Tally your name spellings and right address from your passport, id card with tickets so that any mistake can be avoided. We only deal with the addresses all over in the UK and not outside of it. If your address is complex somehow, you should explain it to us in advance. If you don’t receive your tickets on time, your responsibility is to contact us and inform us about the situation.
If you have any other booking either from Holidopia or any other agent, do let us know about that. If you need tickets from us, inform us before the time, Holidopia will appreciate your act and it will help us deliver your tickets more efficiently.
Remember that some air service providers apply some charges and a lengthy process for the re-issuance of the lost tickets. Of course, the charges and the process duration will depend on the airline you choose to travel with. Holidopia use Royal Mall 1st class Delivery of Tickets if you have not received your tickets at the given time, meaning the 7 working days.
You are recommended to contact us, if not received your tickets, after the completion of the seven day period and then not late then 48 hours from then. See, if you have to depart early, we can discuss it on call. If you come to us in the given time period, we can adjust to your ticket cost.
If you contact after the due date, the cost responsibility is on you and you have to pay what airline requires from you for the next any booking.
Furthermore, if you want to trace your parcel, you have the option. Email sent to you by us would have a clue of the dispatchers, the courier company. Holidopia will not be responsible for any mistake by you, or our service providers. We are only liable for any mistake done by us and its burden is on us.
Also remember that if you contact us within the 48 hours, you will be provided with the best possible alternate. You are obligatory to produce the booking number and will confirm your email address. Your concern will meet the good consequences.
Cancellations or Modifications Terms
You are able to cancel your booked package but it then relies on the service providers and the terms and conditions they offer to their customers. Holidopia don’t claim to be a 100% assured refunder. We associate with service providers like hotels, airlines, and travelers on the destination. Your case will be dealt then accordingly.
info@Holidopia.co.uk
You can cancel your bookings or readjust by pinging us on our phone numbers, our agents are always there to help you with your case. You can email us too on info@Holidopia.co.uk. Remember that, the cancelation of the air tickets, hotels, and car services will be having their own terms and conditions to pay back or readjust the trip.
Note:
You have to know that in case of any changes in your travel bookings within seven days of your booking, Holidopia will charge 40% of the rental. In most of the cases, we and our service providers are not able to readjust your bookings. In case, you are able to pay the extra charges of the readjustment, you will give us in writing about all those changes and then will pay us.
The same is with the flight and the other traveling bookings. If you are intended to readjust your flight, you have to inform us early so you can get the written email confirmation from us.
For the cars or other rental arrangements on the destination, you have booked would be considered no-show charge.
Please note that, if you have booked your flight, it will not be refunded by anyway. This is part of our and our service provider’s policy if you want to cancel your journey.
Payment Terms:
Customers are required to pay the full amount at the time of booking a package and reservation. Extra charges can be of the car rental’s model, quality and number of drivers, etc. You will be informed by the timing and collection of the payments for flights. The payment schedules are of three ways:
The payment summary will lead you to determine the relevancy of your booking, the information will be passed to u via confirmation email. The receiver of your payments will either be Holidopia, The travel dealer or its representative.
All the airlines must not have the same prices, obviously, they differ in prices and according to the tax charge in their respective countries. For the original prices and then booking, we have to send the airline your debit/credit card credentials. Remember, the methods of payments mentioned on our website are valid, we don’t take other options. No cash, No Cheques.
Holidopia issues tickets, packages, vouchers and other travel documents on the full payments from the customers.
Holidopia is associated with IATA, your booked tickets will be sent to you within the period of 24 hours of your full payment. We accept the payments by all the means mentioned on the website.
You will be conveyed about the due fares and the schedule of your booking, We at Holidopia keep the right to take back the charges of card chargebacks. Holidopia and our service providers are bound to provide you tickets and other travel documents to your credit card billing address. This will be done on your demand.
You are responsible for providing the right mailing information to avoid any bad experience. This thing also allows us to recheck the Debit/Credit card validation and authentication. We can match the mailing addresses from your other documents and the billing card.
Remember that we are bound to keep your information following the 1998 Data protection act.
For instance, if we would have any concerns regarding the billing, payments, you will be contacted by us within 48 hours period after booking. We don’t control the price, rise and fall of the prices will not be liable to us, customers will pay for the difference. Please note that the airline payment and payment to Holidopia for any other products or Holidopia charges will appear as distinct transactions on your credit card statement.
Passports, Visas and Health Terms:
This section holds information for UK nationals. If you are temporary in the UK, a citizen of EU member or the other case, kindly consult your embassy first and ask for the necessary travel documents for holidays from the UK.
Your passport and identity card should have validity at least more than the period of your trip. It depends on the travel policies of the destination one is going to explore. So better is to get in touch with us on this point, we can have a better discussion on it.
If you need any information about your passport, please visit the website ukpa.gov.uk.
Travelers to the United States
Kids who are under 16 will be traveling on the altered passport with their parents and caretaker. If the kid is up to 16 years, a separate passport will work if you are traveling to the US. And if the passport of the parent is expired, you will apply for the new passport attached with the passport of your kid
If any of your family members change the name in the period after booking but before traveling, you will need to tell us about that so we can make some major changes.
You should be confirmed about your visa to the US before booking your trip to the destination. Visa Waiver form can help you in this regard.
Again, check with the Visa process for the US, it takes long time even if you have valid passport, other traveling documents. Fulfill all the requirements for the visa with the right documents. After the confirmation, you are right to move to the ticket bookings and other traveling things.
The health concern is also important. Britishers are recommended to take the health tips for travelers. Traveling to the US has some health care requirements you will have at www.dh.gov.us/PolicyAndGuidance.
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Other Generally Applicable Terms:
We, at Holidopia, don’t take any legal responsibility in emergency cases like injuries or death, an accident if we are not directly responsible and liable to it.
By acknowledging the international travel convention, we respect the international traveling norms and hold us liable for any loss we are directly involved in.Holidopia, in this case, is liable to pay the total amounts of the products and services provided.
We are not liable for any indirect loss during the trips. Before contracting on a document, it is recommended for each point and should clear yourself according to the book.
Queries and Complaints:
If you have any queries, complain, objections or suggestions to anything, don’t avoid contacting our customer service agents. If you have your concerns about the airline or Hotels or the other services, we will receive your reviews, but you can get to them personally. If any difficulty and help needed during your trip, our agents will remain in contact with you to ease you in your travel.
The same goes with the Holidopia or our traveler service providers, if we will need any information from you, we will take you onboard the same way.
Note that this is required by all the airlines going to or from the UK that they acquire the data of the passengers in advance before traveling. You will provide your information toHolidopia with the consent of passing that to the airlines. They can further share that information to the aviation and foreign office officials.
This depends on the destination you are intended to fly. Mostly the information required is the passport, city, country, address, Address of a person you are going to stay during your stay , the last thing happens very rarely. Advance Passenger Information is another aspect of the information you provide to us.
Customer Behavior Terms:
Inappropriate behavior is not acceptable anyway. Any act of yours which comes under the criminal code, danger others or destroy the property of the other will bring bad consequences. We hold the right to take strict action against any passenger, not following the already told norms. We have a right to cancel the booking immediately, and hand the passenger over the security personnel and can sue him/her with the penalties.
Use of the Site Terms and Conditions:
Holidopia site is on an ‘as is’ and ‘as available’ grounds. We are not liable for anything happens to you by opening the link, viruses or other damages and your dealings with the links given on our website.
Information on the Site:
To err is Human: We owe any mistake or the negligence given on our website if any. Holidopia claims the information on the website in a broad scope. We have information to guide and direct your better, the data on the website is always on the updating mode. The prices, packages, and the rules, regulations are always in motion and need improvement. So keep your knowledge up to the date consulting from the other sources.
One important thing: You always need to recheck the information given on the site like Visa, passport and other travel requirements like vaccinations, etc.
We provide the information regarding our travel service providers which is for us updated. But we don’t claim everything on our website must be accurate.
User Obligations Terms
You are bound for the following obligations:
Denial of Access Terms:
Holidopia hold the right to unpublish the Site at any time without any prior notification.
Links to Third-Party Web Sites:
We don’t claim responsibility of the hyperlinks used in our website. Holidopia has nothing to do with those links, we have no official contract or anything like a connection. We only used their links and have no responsibility for their content
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Force Majeure
If our site been hacked or the other party makes a duplicate of our content without our consent, we will not be responsible anyway in that case. Holidopia holds no responsibility for any of the unforeseeable situations occurs.
Copyright and Trademarks:
Holidopia is concerned about the copyrights and trademarks it owes. Everything showcases on the website is an owner of the company and the other associates. The name Holidopia, logos and all the trademarks are the property of us and our other stakeholders. Using them with other purposes is illegal, we earned a right to sue in any such case. The same is with the other names and trademarks of the other businesses on our website. You have not contracted any right or license to use any trademarks.
Privacy Policy
The terms of the Holidopia Privacy Policy are combined into these Terms and Conditions. You agree to the use of particular information by Holidopia and its partners or third-party suppliers in agreement with the terms of and for the drives set forth in the Holidopia Privacy Policy.
ATOL
Holidopia is licensed and ATOL protected by the Civil Aviation Authority. Customers travel with us are protected with the ATOL protected flights. ATOL protection is for clients who are the residents of the UK. It will be mentioned in your confirmation email with the ATOL number and website, that your flight will be ATOL protected.